4-HOUR SERVICE AND ESB SYSTEM

WAREHOUSE EQUIPMENT WITH COMPREHENSIVE WARRANTIES AND A PROFESSIONALLY IMPECCABLE SERVICE SUPPORT

Automated equipment manufactured to strict security requirements, backed by comprehensive warranties

The numerous advantages of our warehouse equipment are complemented by diligent and professionally impeccable service support, ensuring you have nothing to worry about.

The Hänel paternosters and Lean-Lifts are manufactured according to strict security requirements, and they come with comprehensive warranties.

What do you need to know about the ESB intelligent security system?

Hänel paternosters and Lean-Lifts are equipped with special safety solutions that enhance the reliability of their equipment. One of these is the so-called Extended Safety Bypass (ESB) option, which allows the affected machine to continue operating until service personnel arrive in case of a malfunction, preventing it from being taken out of production.

By activating the ESB system in the microprocessor controller, users can continue to operate the Hänel LeanLift® even in the event of a malfunction. The ESB system includes eight integrated safety interlocks, allowing customers to independently address the issue and resume Lean-Lift operations until a Hänel service technician arrives.

The Hänel ESB system activates in the following cases:

• If the photocell malfunctions
• If the height sensor malfunctions
• If the positioning system malfunctions
• If the tray sensors malfunction
• If the tray sensors within the lift unit malfunction
• If the upper or lower safety zone sensor malfunctions
• If the shelf memory malfunctions
• If the sensor monitoring the horizontal movement of the tray malfunctions

Hänel service in Hungary

The exclusive distributor and maintenance provider for Hänel automated equipment in Hungary has been the Logi-Store Group since 2001. Their in-house service department technicians have received training from the parent company, and they update their knowledge annually in Germany.

Logi-Store provides fully equipped service vehicles and a central parts base

Logi-Store ensures the smooth operation of machines nationwide with fully equipped service vehicles and a central parts base. Depending on customer requirements, they can perform their work with a response time of as little as 4 hours.

What additional service offerings do we provide?

We also take on the following with our own team of experts:

• the inspection
• the maintenance
• and, if necessary, servicing of the warehouse racking systems and industrial equipments